FAQs

No referral is necessary if you are claiming via your private health fund. However, in order to receive a rebate from Medicare, you will need a Mental Health Care Plan from your GP, psychiatrist or paediatrician. If you do not have a regular GP, we can refer you to one within our network.

It is common to feel hesitant or anxious before beginning therapy, particularly as it is not easy to speak to someone about deeply personal and sensitive information. However, the psychologists at Mindwise Psychology Practice will make this experience a relaxed and easy one with their warm and supportive approach.  The first session will usually be an “information-gathering” session to help build a clear picture about you and the life you live. All that is required of you is that you be willing to give therapy a try. Your psychologist will guide you through the rest of the steps at a pace that you are comfortable with.

Generally, sessions for individual clients are approximately 50 minutes long. However, this varies depending on the service being provided and the severity of the depression symptoms and/or anxiety symptoms being experienced.

Medicare cardholders are entitled to a rebate which will cover the payment of fees for up to 10 individual sessions per calendar year. Clients with other medical conditions may be eligible for a further 5 sessions at the end of the 10 initial sessions under the Chronic Disease Management Scheme with Medicare. Please contact us to find out how this can be arranged.

Psychiatrists are medically trained doctors who specialise in the field of psychiatry. They usually prescribe medications to treat mental illness. Psychologists generally have a minimum of six years of training in the field of psychological treatments for mental  issues. Psychologists use treatments that are focused on improving an individual’s mental health without medication. There is considerable evidence indicating that psychological treatments are effective in assisting individuals with mental health issues (such as anxiety and depression). It is recommended to try psychological approaches to address a problem before considering medication. When needed, psychologists can recommend being seen by a GP or psychiatrist to assess the need for medication. They can then work in collaboration to provide the best possible care for their clients.

If you are looking for therapy in Sydney NSW, but are in a remote area or have restricted access to mental health professionals, we can offer therapy to you through telephone consultations or video conference using Skype. Online counselling also available.

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For more information about how we can help you contact us.



Contact Us

Phone: (02) 8733 3169
Mobile: 0477 118 184
Fax: (02) 8252 0820

info@mindwise.org.au
Postal: PO BOX 3524
Bankstown Square NSW 2200

Bankstown

Suite 2, 26 French Ave
Bankstown NSW 2200

Auburn

39 Queen St,
Auburn NSW 2144

Parramatta

25 Fennel St,
Parramatta NSW 2150